Our venue holds limited seating, and many of our Courses sell out. For this reason, we request that you cancel at least [Time Period] before your scheduled [Event/Class]. This will allow us to offer your spot to another [Student/Customer]. You may call us at [Business Phone] between the hours of [Business Hours] to cancel.
Please note, we do offer refunds in certain circumstances. At all times we will keep the deposit fee of 500 euro. However, if you give us at least [Time Period] notice of your need to cancel, we will credit your payment toward another [course. However, if you do not cancel with at least [Time Period] notice, you will lose any payments you have already made.
In the event of a true, unavoidable emergency, all or part of your cancellation fee may be applied to future services.